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2013 buick encore battery1/29/2024 ![]() ![]() The mechanical issue turned out to be a bad car battery it had shorted out. After several attempts of trying to restart the car and hitting the unlock button on the keyless entry the doors finally unlocked. She tried the door handle, tried to put down the windows, tried to unlock the car with the keyless remote but nothing would work, she was trapped. My wife and granddaughter were temporarily trapped inside the vehicle. Also, almost everything electrical was inoperable, including the interior door release. The engine shut off and would not restart when she released the brake pedal. Due to the busy intersection the wait for a green light is long, perhaps three minutes. My wife was waiting in the left turn lane of a major street with three lanes on her side plus two left turning lanes. This car has the engine shutoff feature when stopped. If someone does not have the hinsight to beable to stop it they can be killled or kill someone else! the first time it happened I had my kids in the car and they were screaming. I can not in good concious trade that car in knowing what has happened. They suggested they would give me on star for 6 months!!! really!!! I they want to beable to find me in a ditch. When I droved the car days later my fiance called to tell me that there was something now leaking from the bottom of my car and took pictures of the brown pink color fluid dripping from undermeath the car. There suggestion was for me to trade it in. They drove it and of course it did not do it. They ran a diagnostic test and it showed nothing. Since then I am extremely scared to drive my car. The second time I was close to home and drove it home 10 miles an hour. I waited a few minutes turned it back on and drove around a parking lot before I ventured home. I was able to get to the side of the road and hit the emergency brake at the same time put it into park. The rpms started racing as well one time for sure. ![]() The over drive light was flashing both on the right under radio and on the dash. My car started to shake along with a loud humming sound. Twice I was driving my car going about 35-45 mikes an hour. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? there are no warning lights or any other symptoms present, however, the audio on the right side of the car has stopped working but I am not sure if they issues are related. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? on Friday the car will be inspected by a certified Buick mechanic. My visibility has been suddenly reduced to zero during highway travel requiring me to put on my hazard lights and attempt to pull off to the side of the road if I dare to try crossing lanes without being able to see. How was your safety or the safety of others put at risk? my safety is put at risk anytime I am driving my vehicle in the rain (it rains heavily and a lot where I live). They have stopped in the middle of a rainstorm on more than one occasion and they have turned on while just driving normally without any of the controls being touched. ![]() What component or system failed or malfunctioned, and is it available for inspection upon request? the windshield wipers stop and or turn on intermittently. ![]()
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